Job Summary:

The server plays an essential part in Ted’s Café Escondido Restaurants’ operations. The server is such a vital role because most of the guests’ interaction is with this position. To create an atmosphere of comfort for our guests the server must constantly be aware of their professionalism and attitude. A server at Ted’s must combine the highest level of service with a relaxed and friendly style. Teamwork is an essential part of Ted’s to maintain consistently superior service and ensure a return visit.

Responsibilities:

To ensure that Ted’s standard of service is given to every guest, every time

Anticipate the guests needs

To have full knowledge of our menu and be able to effectively answer guest questions

To have full knowledge of the Aloha system

Be punctual and in full uniform for each shift

Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’

Follow the nueve steps of service at every table

Ensure that all health and sanitation guidelines are followed at all times

Adhere to the buddy system and take responsibility for your actions

Ensure hot food is a priority

Have a positive attitude at all times

Declare all of your tips

Perform all side work and setup/breakdown duties as assigned

Expectations:

Ensure 100% guest satisfaction and return

Display professional conduct at all times

Accept personal accountability for all actions

Be punctual for every shift

Follow all guidelines, policies, and procedures of Ted’s Café Escondido Restaurants’

Attend all mandatory meetings.

Comply with all federal, state, and local regulations for your department

Treat all staff members and guests with respect

Contribute to a positive working environment

Maintain confidentiality with all company information

Ensure that you are knowledgeable of your specific responsibilities in the event of an emergency

Work Conditions:

Subject to potentially upset guests and staff

Involved with guests and staff under all conditions and circumstances

Varied working hours may include weekends, holidays, late evenings, and early mornings as needed

Must be able to stand and/or walk 8 hours daily

Must be able to lift 25 lbs. frequently

Frequent bending, reaching, grasping, and climbing

Occasional squatting, kneeling, crawling, and fine manipulation

Minimum Qualifications:

Experience

Previous serving experience in a high volume restaurant is preferred

Specific Requirements

Must posses interpersonal relations skills

Professional in attitude, demeanor, and dress

Ability to multitask and work well under pressure

Acknowledgement

This job description defining qualifications, general responsibilities, and duties is intended as a guideline and is not to be considered as an all-inclusive list. Amendments, changes, or eliminations of any items listed on this job description are at the sole discretion of Ted’s Café Escondido Restaurants. Any changes deemed by the company will supersede the current contents of this job description.

The Company’s Human Resources Policies, Job Descriptions, Manuals, and other written materials are not intended to be an employment contract or guarantee of employment. Employment with Ted’s Café Escondido Restaurants is “at will”, meaning the company or the employee may terminate the employment relationship at any time, with or without cause, and with or without notice. No communication to the employee by any representative of Ted’s Café Escondido Restaurants shall be deemed or constructed to be any guaranty of long term employment and/or a revocation of the “at will” employment policy.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person